fbpx

Customer Service Internship

Job Description

  • Respond promptly and professionally to customer inquiries, feedback, and complaints through various communication channels (phone, email).
  • Contacting clients through the whole cycle from ordering till reception of the final products
  • Maintain accurate and detailed records of customer interactions, feedback, and resolutions.
  • Monitor and assess customer feedback to identify trends and areas for improvement in service and product quality.
  • Collaborate with other departments to solve customer service complaints.
  • Assisting with the development and implementation of service policies, and explaining these to staff and customers.

Qualifications

  • Bachelor’s degree in business administration or any relevant field.
  • Interested in a customer service role.
  • Familiarity with point-of-sale (POS) systems and customer relationship management (CRM) tools is a plus .
  • Can commit at least 3 months .

Benefits

  • Competitive salary.
  • Flexible hours.
  • Free food and drinks.
  • Friendly Environment.
  • Access for a lot of online courses.
  • Sessions and talks on IT technologies and Business to increase the knowledge of our employees.
  • Fun Environment (PlayStation 4, playing puzzles together).

Working Conditions

  • Location : Alexandria.
  • Days off: Friday & Saturday

You can send your resume to careers@inovaeg.com and set this code “JOBID:ZR_187_JOB, ” in the subject of the message.

Apply for the job